Dear Mr. Reidl,
I'm writing to thank you for the fine job your staff did for our family for our celebration on Sunday, January 3rd. Always a favorite destination, Bon Appetit was once again the perfect venue for our occasion.
Although I experienced some initial disappointment from a staff member
about cake availability, your manager Gus later provided the solution and the cake was a huge hit. It was just right for the occasion and for the honored guest. His call to me just before the event was very helpful, as it gave me a chance to confirm
We really appreciated having your experienced waiter Bill taking care of our table. He remained unruffled as we moved about visiting with far-flung family
members and made everything smooth and enjoyable for our party of 10. We all had a great time.
Thanks to your staff for ensuring the success of our family celebration.